Usquequo oblivisceris in finem?
Found while looking for something else: Cut Down the Phone Tree tells you how to cut through the telephonic button pushing at over a hundred organizations and reach a human being. It doesn't, alas, guarantee that you will get hold of someone who speaks American English instead of highly accented pidgin. But you can't have everything in this life. And it's a start.
Don't say you never learned anything useful from this highly opinionated enterprise.
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